
Quick answer
Practical fixes when IDM does not integrate with Chrome or the IDM extension is missing or disabled.
When IDM browser integration does not work in Chrome, downloads may start in the browser instead of IDM. Video download panels may not appear, or the “Download with IDM” option may be missing. The usual cause is the IDM Integration Module extension, browser permission settings, or an old IDM installation.
First check IDM itself

Open IDM and check that you are using the current version. IDM updates are important because browsers change frequently. If your browser updated but IDM is old, integration can stop working until IDM is updated.
In IDM, open Options and check browser integration settings. Make sure Chrome is selected. If Chrome is not listed, use the add browser option and point IDM to the Chrome executable if needed.
Check the IDM Integration Module extension
Chrome integration depends on the IDM Integration Module extension. IDM usually installs it automatically. However, the official IDM FAQ explains that the extension may not be searchable in the Chrome Web Store because it is designed to be used with IDM, not separately.
- Open Chrome.
- Go to Extensions.
- Search for IDM Integration Module in the installed extensions list.
- Make sure it is enabled.
- Allow it to work in the required browsing mode if you need it there.
Remove fake or duplicate extensions
If you installed an IDM-looking extension from an unknown source, remove it. Fake extensions can break integration or create security risks. Keep only the genuine IDM Integration Module.
Repair IDM installation
If the extension is missing and browser settings look correct, reinstall or repair IDM from the official installer. Close Chrome before reinstalling. After installation, reopen Chrome and check whether the extension prompt appears.
Common symptoms and fixes
| Problem | Likely cause | Fix |
|---|---|---|
| IDM does not catch downloads | Extension disabled | Enable IDM Integration Module |
| Video panel not shown | Website/browser permission issue | Check extension permissions and update IDM |
| Extension missing | Automatic install failed | Use official IDM extension instructions |
| Only some downloads work | File type or browser rule | Check IDM file types and site exceptions |
When to contact support
If Chrome integration still fails after updating IDM and enabling the official extension, contact support with your IDM version, Chrome version, screenshot of the extensions page, and the website where the problem happens.
For activation help, use the Activation Guide. For license support, open Support.
Need an original IDM license?
Buy a genuine Internet Download Manager license for 1 PC and keep your activation details available in your IDMMARKET account.
